Job Description
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Join the team and love your job! The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and serving excellent food is at the very heart of that. With good pay, extensive benefits and a family atmosphere, we are looking for a confident and welcoming individual to greet and sit guests at JBs Boathouse Restaurant.
Job Type: Full Time Pay $13.75 per hour Age Requirement: Must be at least 16 years of age
Reports to: JBs Restaurant Manager As the Restaurant Cashier and Host you will welcome guests to the restaurant, seat them to maintain appropriate numbers in each server area and answer calls for reservations or inquiries.
Responsibilities include:
- Greet all guests in a warm and enthusiastic manner, provide silverware and appropriate menus, and advise of any daily specials.
- Seat guests in appropriate sections and fairly to all servers.
- Answer the telephone after no more than three rings, including room service, and assign orders to servers.
- Handle closing of guest transactions in restaurant and room services, close out register, and balance out cash for shift.
- Set up host stand with menus, blank checks, cash trays, register tape, candy, change, vouchers, etc. Check tables to ensure proper set up for each shift.
- Check guest tables to ensure guest service and food quality are satisfactory and up to Driftwood and hotel standards.
- Notify a manager immediately of any guest complaints.
- Use proper etiquette guidelines for seating guests.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
- Ability to accurately use various office software.
Personal Skills
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to accurately report information.
- Ability to scrupulously follow all Driftwood and hotel policies and procedures.
- Projects and assignments are completed thoroughly, professionally, and with care.
- Adjusts to high-pressure conditions and is open to change.
- Consistently maintain positive demeanor.
- Assumes responsibility for personal growth and development.
- Adheres to Driftwood and Margaritaville Lake Resort uniform, grooming and appearance standards.
- Conducts himherself professionally at all times.
- Relevant training and experience preferred.
Physical Requirements
- Minimum lifting/pulling of 40 pounds.
- Being on feet for an entire shift, possibly 8 hours or more.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
Benefits - 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Other details Apply Now Driftwood Hospitality Management
Job Tags
Hourly pay, Full time, Immediate start, Flexible hours, Shift work,