Job Description

Key Responsibilities :

Clinical Scribe Duties :

• Accurately document patient encounters in real-time during provider visits, ensuring detailed and precise charting of medical histories, physical exams, diagnoses, treatment plans, and other relevant clinical information.

• Work closely with providers to streamline documentation, allowing them to focus on patient care rather than administrative tasks.

• Ensure compliance with clinic policies and HIPAA regulations in all patient documentation.

• Review patient charts for completeness and accuracy before and after patient visits, making any necessary updates to ensure the chart reflects the most current patient information.

• Assist with preparing clinical notes, reports, and other documentation as requested by providers.

Clinical Float Support (Medical Assistant duties as needed) :

• Support orthopedic providers during patient exams by assisting with procedures, taking vital signs, preparing patients for treatment, and ensuring equipment is sanitized and ready for use.

• Assist patients with mobility, help with the application of orthopedic devices, and provide patient education on treatment plans and aftercare.

• Maintain a clean and organized clinical environment, ensuring all supplies are stocked and ready for use.

• Provide support for administrative tasks when needed, including patient check-in, scheduling, and coordinating patient flow within the clinic.

Front Desk Support (as needed) :

• Assist with patient intake, check-in/check-out procedures, and patient communications, ensuring a smooth and efficient flow of patients through the clinic.

• Handle phone calls, appointment scheduling, insurance verification, and general office tasks.

• Ensure that patient records are accurately updated and managed across both clinical and administrative systems.

Floating Between Locations :

• Rotate between different clinic locations as needed to provide both clinical scribe and administrative support, ensuring continuity of care and efficient operations at each site.

• Adapt to different workflows, team dynamics, and patient needs at each location, maintaining a high standard of care and customer service.

Qualifications :

• Previous experience as a medical scribe or in a clinical support role (ideally in orthopedics or musculoskeletal care) is highly desirable.

• Strong typing and documentation skills with attention to detail and accuracy.

• Knowledge of medical terminology and experience with electronic health records (EHR) systems (e.g., Epic, Cerner, etc.).

• Strong communication skills, with the ability to interact professionally with patients, providers, and staff.

• Ability to work efficiently in a fast-paced, dynamic environment, managing multiple responsibilities at once.

• Experience with front desk operations and patient scheduling is a plus.

• Must be able to float between multiple clinic locations and adapt to varying workflows.

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